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Vertex GeyserJet floating fountain creating a tall geyser spray pattern on a pond

Vertex GeyserJet Commercial Pond Fountain

by Vertex Aquatic Solutions
SKU GEYSERJET-5-1P-100
$13,720.00
Made in the USA
No Sales Tax Outside Georgia
Free Delivery from U.S. Warehouses
Talk to a Specialist: (470) 354-1969
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Make Your Pond a Showpiece with the Vertex Aquatic Solutions GeyserJet

Make your pond grand with the Vertex GeyserJet Commercial Pond Fountain. The GeyserJet is the flagship display fountain in the Vertex lineup, engineered to transform large ponds, lakes, and commercial water features into a focal point that turns heads. A dense, frothy white column rises 18 to 30 feet high, holds its shape even on windy days, and converts your water feature into a working piece of landscape architecture.

Underneath that show is real working hardware. Every GeyserJet is built around a stainless steel submersible turbine pump that is water-cooled and water-lubricated, so there are no oil chambers, seals, or O-rings to service. The float is rotocast UV-resistant polypropylene, the cable is STW-A rated for continuous submersion, and the control panel is UL-listed with Class A GFCI protection inside a weatherproof NEMA enclosure. The aggressive, vertically focused spray pattern also moves a tremendous volume of water through the air, helping reduce stratification and stagnation in large ponds.

Choose your motor unit from 5 HP to 20 HP, pair it with a 100 ft or 200 ft submersible power cord, and add an optional 4-light or 6-light underwater LED kit for a glowing nighttime focal point. Vertex has been the technology leader in custom floating fountains for over 30 years, and every GeyserJet is backed by an industry-leading warranty: 4 years on the pump, motor, float, and cable, 2 years on submersible lighting, and 1 year on controls. Custom motor and cord configurations including 208 V, 230 V, or 460 V three-phase are available on request.

Make your pond grand with the Vertex GeyserJet: a commercial display fountain that throws an 18 to 30 ft column of aerated white water on any pond over 2 acres.

Stainless steel turbine pump, rotocast UV-resistant float, STW-A submersible cable, and a UL-listed weatherproof control panel with Class A GFCI protection. Built to look beautiful and work hard.

Choose 5, 10, 15, or 20 HP. Add a 4 or 6 light LED kit. Custom voltages, phases, and cord lengths available. Backed by 30+ years of Vertex engineering and an industry-leading warranty.

Free shipping on every Vertex GeyserJet. Custom voltages (208 V, 230 V, or 460 V three-phase, 230 V single-phase) and custom cord lengths available. Call (470) 354-1969.

Vertex GeyserJet floating pond fountain creating a tall geyser spray near a lakeside building

Why Choose the GeyserJet by Vertex Aquatic Solutions

Massive Display Spray
Generates an 18 to 30 foot tall column of aerated white water that holds its shape even in windy conditions.
Built for Large Ponds
Engineered for ponds over 2 acres, with motor options from 5 HP to 20 HP to match the scale of your water feature.
Day and Night Appeal
Striking on its own by day, and dramatic at night with optional 4-light or 6-light LED kits glowing through the spray.
Commercial-Grade Build
Heavy-duty submersible turbine pump, UL-listed controls, and waterproof corrosion-resistant materials throughout.
Made in the USA
Manufactured by Vertex Aquatic Solutions in the United States with a 4-year warranty on pumps, motors, flotation, and cables.
Fully Customizable
Custom voltages (single or three phase), motor configurations, and power-cord lengths are all available on request.

GeyserJet Motor Unit Spec Sheet

5 HP Unit 10 HP Unit 15 HP Unit 20 HP Unit
Minimum Operating Depth 4' 6' 7' 7'
Spray Height 18' 25' 28' 30'
Spray Diameter 5' 6' 8' 8'
Available Phase 1 Phase & 3 Phase 1 Phase & 3 Phase 1 Phase 3 Phase
1 Phase (Volts) 230 V 230 V 230 V N/A
3 Phase (Volts) 460 V* 460 V* N/A 460 V*
Standard Motor Amps (1 Phase 230 V) 28 A 51 A 72 A N/A
Standard Motor Amps (3 Phase 460 V) 8.6 A 15.8 A N/A 32 A
Standard Cord Length 100 ft 100 ft 100 ft 100 ft
Cord Gauge (1 Phase) 10 ga 8 ga 6 ga N/A
Cord Gauge (3 Phase) 12 ga 12 ga N/A 10 ga
*Custom 208 V or 230 V three-phase configurations are available on request. 200 ft cords and other custom cord lengths are also available. Call (470) 354-1969 to order a custom configuration.

Requirements & What to Know Before You Buy

  • Pond size: ideal for ponds over 2 acres for proper visual scale and aeration coverage.
  • Minimum pond depth: 4 ft for the 5 HP unit, 6 ft for the 10 HP, and 7 ft for the 15 HP and 20 HP units.
  • Power requirements: dedicated electrical service matching the motor unit you select. 5, 10, and 15 HP units operate on 230 V single-phase. 5, 10, and 20 HP units are also available in 460 V three-phase. Custom 208 V and 230 V three-phase motors can be specified at order time.
  • Cord routing: standard 100 ft submersible cable runs from the float to your shoreline control panel. 200 ft cords and longer custom lengths are available.
  • Safety and compliance: Vertex fountains must be removed from the water prior to freezing conditions. Refer to the Owner's Manual for complete installation instructions, warranty details, and seasonal maintenance guidelines.
  • Returns: unused Vertex fountains are eligible for return within 30 days, less a 25 percent restocking fee. Contact us before shipping any return.

What's Included & Optional Add-Ons

  • Stainless Steel Turbine Pump - water-cooled and water-lubricated, no oils, seals, or O-rings to replace
  • Rotocast UV-Resistant Polypropylene Float - low profile and built for years of direct sun exposure
  • Display Head and Nozzle - tuned to produce a wind-tolerant 18 to 30 foot vertical spray column
  • Stainless Steel Intake Screen - protects the pump from debris in your pond
  • UL-Listed Control Panel - Class A GFCI protection inside a weatherproof steel NEMA enclosure
  • STW-A Rated Submersible Power Cable - 100 ft standard, with the appropriate gauge for your motor unit
  • Comprehensive Vertex Warranty - 4 years on pump, motor, float, and cable; 2 years on submersible lights; 1 year on controls

Vertex Aquatic Solutions GeyserJet Specifications

Manufacturer Vertex
Model GeyserJet
Type Display Aerator / Floating Fountain
Motor Options 5 HP, 10 HP, 15 HP, 20 HP
Voltage Options 230V single phase, 460V three phase (208V and 230V three phase available on request)
Frequency 60 Hz
Motor Type Water-cooled and water-lubricated submersible turbine, stainless steel
Spray Heights 18 ft (5 HP), 25 ft (10 HP), 28 ft (15 HP), 30 ft (20 HP)
Spray Widths 5 ft (5 HP), 6 ft (10 HP), 8 ft (15 HP), 8 ft (20 HP)
Recommended Pond Size Over 2 acres
Minimum Pond Depth 4 ft (5 HP), 6 ft (10 HP), 7 ft (15-20 HP)
Cord Length Options 100 ft or 200 ft (custom lengths available)
Float Rotocast UV-resistant polypropylene, low profile
Power Cable STW-A rated submersible cable
Optional Lighting 4-light or 6-light underwater LED kit
Control Panel UL-listed, Class A GFCI, weatherproof NEMA enclosure
Pump/Motor Warranty 4 years
Float and Cable Warranty 4 years
Submersible Light Warranty 2 years (excluding bulbs)
Controls Warranty 1 year
Country of Origin Made in USA

 

Manual

Click to view the Vertex GeyserJet Product Overview

View the Vertex GeyserJet System Specifications PDF

Open the Vertex GeyserJet Owner's Manual

 

Overview

Make Your Pond a Showpiece with the Vertex Aquatic Solutions GeyserJet

Make your pond grand with the Vertex GeyserJet Commercial Pond Fountain. The GeyserJet is the flagship display fountain in the Vertex lineup, engineered to transform large ponds, lakes, and commercial water features into a focal point that turns heads. A dense, frothy white column rises 18 to 30 feet high, holds its shape even on windy days, and converts your water feature into a working piece of landscape architecture.

Underneath that show is real working hardware. Every GeyserJet is built around a stainless steel submersible turbine pump that is water-cooled and water-lubricated, so there are no oil chambers, seals, or O-rings to service. The float is rotocast UV-resistant polypropylene, the cable is STW-A rated for continuous submersion, and the control panel is UL-listed with Class A GFCI protection inside a weatherproof NEMA enclosure. The aggressive, vertically focused spray pattern also moves a tremendous volume of water through the air, helping reduce stratification and stagnation in large ponds.

Choose your motor unit from 5 HP to 20 HP, pair it with a 100 ft or 200 ft submersible power cord, and add an optional 4-light or 6-light underwater LED kit for a glowing nighttime focal point. Vertex has been the technology leader in custom floating fountains for over 30 years, and every GeyserJet is backed by an industry-leading warranty: 4 years on the pump, motor, float, and cable, 2 years on submersible lighting, and 1 year on controls. Custom motor and cord configurations including 208 V, 230 V, or 460 V three-phase are available on request.

Make your pond grand with the Vertex GeyserJet: a commercial display fountain that throws an 18 to 30 ft column of aerated white water on any pond over 2 acres.

Stainless steel turbine pump, rotocast UV-resistant float, STW-A submersible cable, and a UL-listed weatherproof control panel with Class A GFCI protection. Built to look beautiful and work hard.

Choose 5, 10, 15, or 20 HP. Add a 4 or 6 light LED kit. Custom voltages, phases, and cord lengths available. Backed by 30+ years of Vertex engineering and an industry-leading warranty.

Free shipping on every Vertex GeyserJet. Custom voltages (208 V, 230 V, or 460 V three-phase, 230 V single-phase) and custom cord lengths available. Call (470) 354-1969.

 Vertex GeyserJet floating pond fountain creating a tall geyser spray near a lakeside building

Why Choose the GeyserJet by Vertex Aquatic Solutions

Massive Display Spray Generates an 18 to 30 foot tall column of aerated white water that holds its shape even in windy conditions. Built for Large Ponds Engineered for ponds over 2 acres, with motor options from 5 HP to 20 HP to match the scale of your water feature. Day and Night Appeal Striking on its own by day, and dramatic at night with optional 4-light or 6-light LED kits glowing through the spray. Commercial-Grade Build Heavy-duty submersible turbine pump, UL-listed controls, and waterproof corrosion-resistant materials throughout. Made in the USA Manufactured by Vertex Aquatic Solutions in the United States with a 4-year warranty on pumps, motors, flotation, and cables. Fully Customizable Custom voltages (single or three phase), motor configurations, and power-cord lengths are all available on request.

GeyserJet Motor Unit Spec Sheet

5 HP Unit 10 HP Unit 15 HP Unit 20 HP Unit
Minimum Operating Depth 4' 6' 7' 7'
Spray Height 18' 25' 28' 30'
Spray Diameter 5' 6' 8' 8'
Available Phase 1 Phase & 3 Phase 1 Phase & 3 Phase 1 Phase 3 Phase
1 Phase (Volts) 230 V 230 V 230 V N/A
3 Phase (Volts) 460 V* 460 V* N/A 460 V*
Standard Motor Amps (1 Phase 230 V) 28 A 51 A 72 A N/A
Standard Motor Amps (3 Phase 460 V) 8.6 A 15.8 A N/A 32 A
Standard Cord Length 100 ft 100 ft 100 ft 100 ft
Cord Gauge (1 Phase) 10 ga 8 ga 6 ga N/A
Cord Gauge (3 Phase) 12 ga 12 ga N/A 10 ga
*Custom 208 V or 230 V three-phase configurations are available on request. 200 ft cords and other custom cord lengths are also available. Call (470) 354-1969 to order a custom configuration.

Requirements & What to Know Before You Buy

  • Pond size: ideal for ponds over 2 acres for proper visual scale and aeration coverage.
  • Minimum pond depth: 4 ft for the 5 HP unit, 6 ft for the 10 HP, and 7 ft for the 15 HP and 20 HP units.
  • Power requirements: dedicated electrical service matching the motor unit you select. 5, 10, and 15 HP units operate on 230 V single-phase. 5, 10, and 20 HP units are also available in 460 V three-phase. Custom 208 V and 230 V three-phase motors can be specified at order time.
  • Cord routing: standard 100 ft submersible cable runs from the float to your shoreline control panel. 200 ft cords and longer custom lengths are available.
  • Safety and compliance: Vertex fountains must be removed from the water prior to freezing conditions. Refer to the Owner's Manual for complete installation instructions, warranty details, and seasonal maintenance guidelines.
  • Returns: unused Vertex fountains are eligible for return within 30 days, less a 25 percent restocking fee. Contact us before shipping any return.

What's Included & Optional Add-Ons

  • Stainless Steel Turbine Pump - water-cooled and water-lubricated, no oils, seals, or O-rings to replace
  • Rotocast UV-Resistant Polypropylene Float - low profile and built for years of direct sun exposure
  • Display Head and Nozzle - tuned to produce a wind-tolerant 18 to 30 foot vertical spray column
  • Stainless Steel Intake Screen - protects the pump from debris in your pond
  • UL-Listed Control Panel - Class A GFCI protection inside a weatherproof steel NEMA enclosure
  • STW-A Rated Submersible Power Cable - 100 ft standard, with the appropriate gauge for your motor unit
  • Comprehensive Vertex Warranty - 4 years on pump, motor, float, and cable; 2 years on submersible lights; 1 year on controls

Vertex Aquatic Solutions GeyserJet Specifications

Manufacturer Vertex
Model GeyserJet
Type Display Aerator / Floating Fountain
Motor Options 5 HP, 10 HP, 15 HP, 20 HP
Voltage Options 230V single phase, 460V three phase (208V and 230V three phase available on request)
Frequency 60 Hz
Motor Type Water-cooled and water-lubricated submersible turbine, stainless steel
Spray Heights 18 ft (5 HP), 25 ft (10 HP), 28 ft (15 HP), 30 ft (20 HP)
Spray Widths 5 ft (5 HP), 6 ft (10 HP), 8 ft (15 HP), 8 ft (20 HP)
Recommended Pond Size Over 2 acres
Minimum Pond Depth 4 ft (5 HP), 6 ft (10 HP), 7 ft (15-20 HP)
Cord Length Options 100 ft or 200 ft (custom lengths available)
Float Rotocast UV-resistant polypropylene, low profile
Power Cable STW-A rated submersible cable
Optional Lighting 4-light or 6-light underwater LED kit
Control Panel UL-listed, Class A GFCI, weatherproof NEMA enclosure
Pump/Motor Warranty 4 years
Float and Cable Warranty 4 years
Submersible Light Warranty 2 years (excluding bulbs)
Controls Warranty 1 year
Country of Origin Made in USA

 

Manual

Click to view the Vertex GeyserJet Product Overview

View the Vertex GeyserJet System Specifications PDF

Open the Vertex GeyserJet Owner's Manual

 

Shipping/Returns

Shipping

  • Order confirmation is emailed after checkout.
  • Orders typically process within 1 to 2 business days.
  • Delivery times may vary depending on the product, shipping method, and delivery location.
  • A shipping confirmation with tracking details will be sent once your order ships.
  • Any damage or shortage claims must be reported within 24 hours of delivery. Please keep the original packaging until the claim is resolved.

Returns

  • Unused Vertex fountains are eligible for return within 60 days with prior return authorization.
  • All returns require approval before the item is sent back.
  • Returned items must be unused, in their original packaging, and in saleable condition.
  • Approved Vertex fountain returns are subject to a 25% restocking fee, and original shipping charges are non-refundable.
  • Warranty returns require authorization, the original sales receipt, and an explanation of the product issue.

Questions? Contact support@propondsupply.com or call (470) 354-1969.

Warranty

Warranty

  • Vertex Aquatic Solutions products are warranted to be free from defects in material and workmanship under normal use and service.
  • 4-year warranty: In-water fountain components, including the pump, motor, flotation, framework, nozzles, submersible cables, and similar fountain components.
  • 3-year warranty: Vertex compressor systems for defective parts.
  • 2-year warranty: Fountain lighting fixtures, excluding bulbs.
  • 1-year warranty: Fountain control panels.
  • 5-year warranty: AirStation diffuser assemblies.
  • 15-year warranty: BottomLine tubing.
  • Lifetime warranty: Compressor cabinets against rust.
  • Air filters and compressor maintenance kits are considered wearable parts and are not covered under standard warranty coverage.
  • Warranty claims must be made through an authorized Vertex dealer or directly through Vertex Aquatic Solutions.
  • Warranty claims may require product photos, warranty labels, compressor labels, and an overall photo of the system or damaged item.
  • Customers are responsible for return shipping when sending products in for warranty inspection.
  • If Vertex determines the issue is due to a manufacturing defect, the product may be repaired or replaced at no cost.
  • Warranty coverage may be void due to incorrect voltage, faulty installation, vandalism, negligence, water intrusion, cabinet painting, or other non-warranty failures.

Questions? Contact support@propondsupply.com or call (470) 354-1969.

★Reviews

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Overview

Make Your Pond a Showpiece with the Vertex Aquatic Solutions GeyserJet

Make your pond grand with the Vertex GeyserJet Commercial Pond Fountain. The GeyserJet is the flagship display fountain in the Vertex lineup, engineered to transform large ponds, lakes, and commercial water features into a focal point that turns heads. A dense, frothy white column rises 18 to 30 feet high, holds its shape even on windy days, and converts your water feature into a working piece of landscape architecture.

Underneath that show is real working hardware. Every GeyserJet is built around a stainless steel submersible turbine pump that is water-cooled and water-lubricated, so there are no oil chambers, seals, or O-rings to service. The float is rotocast UV-resistant polypropylene, the cable is STW-A rated for continuous submersion, and the control panel is UL-listed with Class A GFCI protection inside a weatherproof NEMA enclosure. The aggressive, vertically focused spray pattern also moves a tremendous volume of water through the air, helping reduce stratification and stagnation in large ponds.

Choose your motor unit from 5 HP to 20 HP, pair it with a 100 ft or 200 ft submersible power cord, and add an optional 4-light or 6-light underwater LED kit for a glowing nighttime focal point. Vertex has been the technology leader in custom floating fountains for over 30 years, and every GeyserJet is backed by an industry-leading warranty: 4 years on the pump, motor, float, and cable, 2 years on submersible lighting, and 1 year on controls. Custom motor and cord configurations including 208 V, 230 V, or 460 V three-phase are available on request.

Make your pond grand with the Vertex GeyserJet: a commercial display fountain that throws an 18 to 30 ft column of aerated white water on any pond over 2 acres.

Stainless steel turbine pump, rotocast UV-resistant float, STW-A submersible cable, and a UL-listed weatherproof control panel with Class A GFCI protection. Built to look beautiful and work hard.

Choose 5, 10, 15, or 20 HP. Add a 4 or 6 light LED kit. Custom voltages, phases, and cord lengths available. Backed by 30+ years of Vertex engineering and an industry-leading warranty.

Free shipping on every Vertex GeyserJet. Custom voltages (208 V, 230 V, or 460 V three-phase, 230 V single-phase) and custom cord lengths available. Call (470) 354-1969.

 Vertex GeyserJet floating pond fountain creating a tall geyser spray near a lakeside building

Why Choose the GeyserJet by Vertex Aquatic Solutions

Massive Display Spray Generates an 18 to 30 foot tall column of aerated white water that holds its shape even in windy conditions. Built for Large Ponds Engineered for ponds over 2 acres, with motor options from 5 HP to 20 HP to match the scale of your water feature. Day and Night Appeal Striking on its own by day, and dramatic at night with optional 4-light or 6-light LED kits glowing through the spray. Commercial-Grade Build Heavy-duty submersible turbine pump, UL-listed controls, and waterproof corrosion-resistant materials throughout. Made in the USA Manufactured by Vertex Aquatic Solutions in the United States with a 4-year warranty on pumps, motors, flotation, and cables. Fully Customizable Custom voltages (single or three phase), motor configurations, and power-cord lengths are all available on request.

GeyserJet Motor Unit Spec Sheet

5 HP Unit 10 HP Unit 15 HP Unit 20 HP Unit
Minimum Operating Depth 4' 6' 7' 7'
Spray Height 18' 25' 28' 30'
Spray Diameter 5' 6' 8' 8'
Available Phase 1 Phase & 3 Phase 1 Phase & 3 Phase 1 Phase 3 Phase
1 Phase (Volts) 230 V 230 V 230 V N/A
3 Phase (Volts) 460 V* 460 V* N/A 460 V*
Standard Motor Amps (1 Phase 230 V) 28 A 51 A 72 A N/A
Standard Motor Amps (3 Phase 460 V) 8.6 A 15.8 A N/A 32 A
Standard Cord Length 100 ft 100 ft 100 ft 100 ft
Cord Gauge (1 Phase) 10 ga 8 ga 6 ga N/A
Cord Gauge (3 Phase) 12 ga 12 ga N/A 10 ga
*Custom 208 V or 230 V three-phase configurations are available on request. 200 ft cords and other custom cord lengths are also available. Call (470) 354-1969 to order a custom configuration.

Requirements & What to Know Before You Buy

  • Pond size: ideal for ponds over 2 acres for proper visual scale and aeration coverage.
  • Minimum pond depth: 4 ft for the 5 HP unit, 6 ft for the 10 HP, and 7 ft for the 15 HP and 20 HP units.
  • Power requirements: dedicated electrical service matching the motor unit you select. 5, 10, and 15 HP units operate on 230 V single-phase. 5, 10, and 20 HP units are also available in 460 V three-phase. Custom 208 V and 230 V three-phase motors can be specified at order time.
  • Cord routing: standard 100 ft submersible cable runs from the float to your shoreline control panel. 200 ft cords and longer custom lengths are available.
  • Safety and compliance: Vertex fountains must be removed from the water prior to freezing conditions. Refer to the Owner's Manual for complete installation instructions, warranty details, and seasonal maintenance guidelines.
  • Returns: unused Vertex fountains are eligible for return within 30 days, less a 25 percent restocking fee. Contact us before shipping any return.

What's Included & Optional Add-Ons

  • Stainless Steel Turbine Pump - water-cooled and water-lubricated, no oils, seals, or O-rings to replace
  • Rotocast UV-Resistant Polypropylene Float - low profile and built for years of direct sun exposure
  • Display Head and Nozzle - tuned to produce a wind-tolerant 18 to 30 foot vertical spray column
  • Stainless Steel Intake Screen - protects the pump from debris in your pond
  • UL-Listed Control Panel - Class A GFCI protection inside a weatherproof steel NEMA enclosure
  • STW-A Rated Submersible Power Cable - 100 ft standard, with the appropriate gauge for your motor unit
  • Comprehensive Vertex Warranty - 4 years on pump, motor, float, and cable; 2 years on submersible lights; 1 year on controls

Vertex Aquatic Solutions GeyserJet Specifications

Manufacturer Vertex
Model GeyserJet
Type Display Aerator / Floating Fountain
Motor Options 5 HP, 10 HP, 15 HP, 20 HP
Voltage Options 230V single phase, 460V three phase (208V and 230V three phase available on request)
Frequency 60 Hz
Motor Type Water-cooled and water-lubricated submersible turbine, stainless steel
Spray Heights 18 ft (5 HP), 25 ft (10 HP), 28 ft (15 HP), 30 ft (20 HP)
Spray Widths 5 ft (5 HP), 6 ft (10 HP), 8 ft (15 HP), 8 ft (20 HP)
Recommended Pond Size Over 2 acres
Minimum Pond Depth 4 ft (5 HP), 6 ft (10 HP), 7 ft (15-20 HP)
Cord Length Options 100 ft or 200 ft (custom lengths available)
Float Rotocast UV-resistant polypropylene, low profile
Power Cable STW-A rated submersible cable
Optional Lighting 4-light or 6-light underwater LED kit
Control Panel UL-listed, Class A GFCI, weatherproof NEMA enclosure
Pump/Motor Warranty 4 years
Float and Cable Warranty 4 years
Submersible Light Warranty 2 years (excluding bulbs)
Controls Warranty 1 year
Country of Origin Made in USA

 

Manual

Click to view the Vertex GeyserJet Product Overview

View the Vertex GeyserJet System Specifications PDF

Open the Vertex GeyserJet Owner's Manual

 

Shipping/Returns

Shipping

  • Order confirmation is emailed after checkout.
  • Orders typically process within 1 to 2 business days.
  • Delivery times may vary depending on the product, shipping method, and delivery location.
  • A shipping confirmation with tracking details will be sent once your order ships.
  • Any damage or shortage claims must be reported within 24 hours of delivery. Please keep the original packaging until the claim is resolved.

Returns

  • Unused Vertex fountains are eligible for return within 60 days with prior return authorization.
  • All returns require approval before the item is sent back.
  • Returned items must be unused, in their original packaging, and in saleable condition.
  • Approved Vertex fountain returns are subject to a 25% restocking fee, and original shipping charges are non-refundable.
  • Warranty returns require authorization, the original sales receipt, and an explanation of the product issue.

Questions? Contact support@propondsupply.com or call (470) 354-1969.

Warranty

Warranty

  • Vertex Aquatic Solutions products are warranted to be free from defects in material and workmanship under normal use and service.
  • 4-year warranty: In-water fountain components, including the pump, motor, flotation, framework, nozzles, submersible cables, and similar fountain components.
  • 3-year warranty: Vertex compressor systems for defective parts.
  • 2-year warranty: Fountain lighting fixtures, excluding bulbs.
  • 1-year warranty: Fountain control panels.
  • 5-year warranty: AirStation diffuser assemblies.
  • 15-year warranty: BottomLine tubing.
  • Lifetime warranty: Compressor cabinets against rust.
  • Air filters and compressor maintenance kits are considered wearable parts and are not covered under standard warranty coverage.
  • Warranty claims must be made through an authorized Vertex dealer or directly through Vertex Aquatic Solutions.
  • Warranty claims may require product photos, warranty labels, compressor labels, and an overall photo of the system or damaged item.
  • Customers are responsible for return shipping when sending products in for warranty inspection.
  • If Vertex determines the issue is due to a manufacturing defect, the product may be repaired or replaced at no cost.
  • Warranty coverage may be void due to incorrect voltage, faulty installation, vandalism, negligence, water intrusion, cabinet painting, or other non-warranty failures.

Questions? Contact support@propondsupply.com or call (470) 354-1969.

★Reviews

Customer Reviews

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